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Cookies

About cookies

Cookies are small data files that websites generate and ask to store on your computer. Most websites use cookies in one form or another. They are typically used to:

  • remember settings, so you don’t have to keep re-entering them whenever you visit a new page
  • remember information you give to a website, such as a list of products in your shopping basket
  • measure how you use the website so we can make sure it meets your needs

To learn more about cookies and how to manage them, visit AboutCookies.org, or please read on to find out more about how we use cookies.

Measuring Website Usage

Google Analytics is in use to collect information about how visitors use this site. This provides us with important information that can enable the site to work better. We do not link this information to your name or address.

Hubspot is also in use to collect information about how visitors use this site. This provides us with important information that can enable the site to work better. We do not link this information to your name or address.

The following cookies are used by Hubspot:

Name Typical content Cookie expires after
hsfirstvisit Randomly generated ID 10 years
hubspotvd Randomly generated ID 10 years
hubspotvm Randomly generated ID 10 years
hubspotvw Randomly generated ID 10 years
hubspotuk Randomly generated ID 10 years
_hstc Randomly generated ID 2 years
_hssc Randomly generated ID 1 hour
-hssrc 1 or unknown Session

The following cookies are used by Google Analytics:

Name Typical content Cookie expires after
_utma Randomly generated ID 2 years
_utmb Randomly generated ID 30 minutes
_utmc Randomly generated ID When you close your web browser
_utmz Randomly generated ID 6 months
_utmv Randomly generated ID 6 months

The following cookies are used by Google services such as Maps and Youtube:

Name Typical content Cookie expires after
APISID Randomly generated ID 2 years
PREF Randomly generated ID 2 years
SSID Randomly generated ID 2 years
SAPISID Randomly generated ID 2 years

Understanding your web browser capabilities

We set some cookies to store information about your browser settings, to understand which functionality to enable on the site. The following cookies are used:

Name Typical content Cookie expires after
has_js 1 or blank When you close your web browser

Remembering your choices

Certain sections of our site remember your choices, so you can be provided with the right information if you visit other pages, and then return. For example, if you filter a list of information we will remember your choice and default to that selection if you visit the page again. These choices are not tied to any personally identifiable information. The following cookies are used:

Name Typical content Cookie expires after
SESS A random string Up to 24 days

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").  Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.  Please note that by deleting or disabling browser cookies or local shared objects you may not be able to use certain areas or features of Our site.

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences, and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service.