Cambridge Consultants will be speaking and exhibiting virtually at Total Telecom Congress.

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Total Telecom Congress will see global business leaders gather to discuss the key strategic and technological issues facing the communications industry as it positions itself to transform consumer and industrial markets.

Experts from across Cambridge Consultants will lead conference sessions across the event. We will explore the potential of 5G to transform industry, discuss how networks can be developed to shape the future of the automotive industry and how service platforms can be developed to delight customers with revolutionary user experience.

Panel: Customer Reimagined: Revolutionising customer experience in the digital age

Date | 27 October 2020
Time | 10:25 – 11:25 GMT
Panellist | Martin Cookson, Director of Service Innovation, Cambridge Consultants

Martin will join a experts across the telecoms world to discuss:

  • New technologies as a catalyst for new customer relationships
  • Evolving the customer relationship as a central pillar of digital transformation
  • Platform business models
  • The growing role of AI

The steps to success in private 5G network deployment

Date | 27 October 2020
Time | 11:30 – 11:50 GMT
Speaker | Dr Derek Long, Head of Telecoms and Mobile, Cambridge Consultants

Deploying private cellular networks in industrial settings has become easier with 5G standards, which overcome historical barriers to deliver high reliability, low latency and good coverage. In the past, these challenges were met by overprovisioning capacity and transmit power. However, the need for efficient network utilisation and cost control meant this was not a viable long-term solution. This talk describes the critical success factors in building private cellular networks and the different approaches that can be taken to enable resilient and flexible industrial solutions.

Panel: Developing a hyper-personalised customer experience

Date | 27 October 2020
Time | 11:50 – 12:50 GMT
Moderator | Martin Cookson, Director of Service Innovation, Cambridge Consultants

During this panel, Martin will lead a discussion with expert speakers to explore:

  • How can emerging technologies help you understand the individual customer?
  • Delivering a truly personalised service

Panel: Connected Car: opportunities for the telco

Date | 27 October 2020
Time | 14:20 – 15:20 GMT
Moderator | Thomas Carmody, Head of Transport and Infrastructure, Cambridge Consultants

Thomas will lead an expert panel of speakers across the telecoms and automotive industry to discuss:

  • Exploring recent trends and innovations in the connected car space
  • The role of the telco in providing connectivity solutions
  • 5G, IoT, V2X and driverless tech

Panel: Artificial intelligence, from hype to reality

Date | 28 October 2020
Time | 10:25 – 11:25 GMT
Moderator | Tim Ensor, Director of Artificial Intelligence, Cambridge Consultants

During this panel, Tim will lead a discussion with expert speakers to explore:

  • How can telcos deploy AI solutions effectively?
  • Understanding the technology's role in your operations

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