We work closely with clients and users to understand what they really need and create an experience that fulfils those needs.
Integrated digital design
We design digital experiences that enable users to achieve their goals through well considered and usable software, whether that’s a standalone or integrated digital user interface.
We develop a variety of applications and system dashboards using data visualisation and analytical techniques, making complex information instantly accessible and actionable.
Understanding user needs involves asking the right questions and then gathering and synthesising the results. This essential process underpins every UX project we undertake.
We employ various qualitative and quantitative approaches, including ethnography and contextual enquiries, unmoderated techniques such as diary studies and A/B tests, usability tests, heuristic evaluations and surveys. This results in user journeys, storyboards and personas that provide the context and foundations for designing and validating appropriate experiences.
We generate design concepts and evolve them into digital products using wireframes, paper prototypes, high-fidelity mock-ups and visual assets. These activities consider information architecture, interaction design, graphical and conversational user interface design, animations and sound effects.
Depending on each client’s needs, we can work within existing brand guidelines or create brand-new guidelines.
Our digital UX design and front-end development teams work together to ensure effective and efficient implementation.
Through rigorous quality assurance (QA) and usability tests, we consistently deliver outstanding user experiences.
Adaptable and agile
Our digital UX design capability has evolved to meet the needs of our clients and their customers, producing a host of methods and tools to suit the unique combination of client, market and user constraints.
Our experience spans risk mitigation within the highly regulated medical technology sector and fast market entry in the consumer industry through agile methodologies.
Using proven research methods and quick iterations, we develop and test ideas in the market quickly before larger investments are made.
To ensure the whole user experience is carefully considered, our digital UX design experts work closely with our industrial designers, developers and human factors engineers. We support our clients at every stage, from concept generation, design and user testing through to hardware, software and app development.
Interested in joining us?
Tech, tools & facilities
UX design studios
Equipped with whiteboards, marker pens and acres of Post-it notes, we use these spaces to aggregate research data, user stories and create design concepts and keep them visible for the duration of the project. Each design studio allows our project teams to develop ideas and collaborate on designs whilst preserving client confidentiality.
The first truly global ‘Push-To-Talk’ mobile communications system, Iridium Extreme PTT has provided the low-earth orbit leader with a valuable new revenue stream.
Transforming warehouse automation with another world-first in radio design
Hitachi came to us to help transform its innovation capability and shift its R&D activities towards market-driven, breakthrough innovation, drawing on our long and successful track record.
For their latest wearable device, accesso wanted to take their LoQueue virtual queuing solution to the next level, adding greater interactivity and creating new ways to connect with park guests during their visit.
News & insights
Connected drug delivery products (Drug delivery devices with attached/incorporated capability that includes connectivity to wider digital services) continue to be a driving force in medical devices. In this whitepaper...
- Digital health
- Digital services
- Machine learning & AI
- Product realisation
- Project management
- Service design
- Strategic advice
- User Experience (UX)
We’ve partnered with accesso Technology Group to develop a smart wearable for theme park guests. The device means visitors don’t need to carry cash, keys, or queue for attractions.
From idea to product concept. Stuart Watson charts the twists and turns in the story of the 'Cool Device'. Increasing the quality of our lives, as much as their duration, is an active area of technology innovation and investment...
- Industrial design
- Mechanical engineering
- User Experience (UX)
Neutrinos are one of the most important particles in the universe. Partnering with Durham University, we’ve created a new AR app that demystifies this most mysterious of particles. Breakthrough innovation specialists...
We’re delighted to present the ‘Surgical Robotics: Engineering to Bedside’ symposium, in collaboration with the Congress of Neurological Surgeons. This symposium focuses on understanding state-of-the-art robotic systems...
Paul Beastall, Director of Technology Strategy at Cambridge Consultants, will join leaders from across the industry to speak at the IoD Cambridgeshire: AI; Think you know your ABCD? event.
For the 9th year running we are exhibiting at RDD 2018 as your “go-to” partner for respiratory drug delivery device development programmes.
We can help you achieve the impossible