Impact


Excellent user design is no longer a ‘nice-to-have’ – it’s a basic requirement and a differentiating factor for any product or service, whether digital or physical.

We work closely with clients and users to understand what they really need and create an experience that fulfils those needs. 

Integrated digital design

We design digital experiences that enable users to achieve their goals through well considered and usable software, whether that’s a standalone or integrated digital user interface.

We develop a variety of applications and system dashboards using data visualisation and analytical techniques, making complex information instantly accessible and actionable. 

User research

Understanding user needs involves asking the right questions and then gathering and synthesising the results. This essential process underpins every UX project we undertake.

We employ various qualitative and quantitative approaches, including ethnography and contextual enquiries, unmoderated techniques such as diary studies and A/B tests, usability tests, heuristic evaluations and surveys. This results in user journeys, storyboards and personas that provide the context and foundations for designing and validating appropriate experiences.  

Design

We generate design concepts and evolve them into digital products using wireframes, paper prototypes, high-fidelity mock-ups and visual assets. These activities consider information architecture, interaction design, graphical and conversational user interface design, animations and sound effects.

Depending on each client’s needs, we can work within existing brand guidelines or create brand-new guidelines. 

Development

Our digital UX design and front-end development teams work together to ensure effective and efficient implementation.

Through rigorous quality assurance (QA) and usability tests, we consistently deliver outstanding user experiences. 

Experience


Adaptable and agile

Our digital UX design capability has evolved to meet the needs of our clients and their customers, producing a host of methods and tools to suit the unique combination of client, market and user constraints.

Our experience spans risk mitigation within the highly regulated medical technology sector and fast market entry in the consumer industry through agile methodologies.

Using proven research methods and quick iterations, we develop and test ideas in the market quickly before larger investments are made. 

Multidisciplinary expertise

To ensure the whole user experience is carefully considered, our digital UX design experts work closely with our industrial designers, developers and human factors engineers. We support our clients at every stage, from concept generation, design and user testing through to hardware, software and app development.

Interested in joining us?

Tech, tools & facilities


UX-design-studios
 

UX design studios

Equipped with whiteboards, marker pens and acres of Post-it notes, we use these spaces to aggregate research data, user stories and create design concepts and keep them visible for the duration of the project. Each design studio allows our project teams to develop ideas and collaborate on designs whilst preserving client confidentiality.

Case studies


 

Iridium Extreme satellite phone

The first truly global ‘Push-To-Talk’ mobile communications system, Iridium Extreme PTT has provided the low-earth orbit leader with a valuable new revenue stream.

 

Ocado smart platform

Transforming warehouse automation with another world-first in radio design

 

Hitachi radical innovation transformation

Hitachi came to us to help transform its innovation capability and shift its R&D activities towards market-driven, breakthrough innovation, drawing on our long and successful track record.  

 

accesso smart wearable

For their latest wearable device, accesso wanted to take their LoQueue virtual queuing solution to the next level, adding greater interactivity and creating new ways to connect with park guests during their visit.

News & insights


Opinion

Revolutionising clinical trials: creating a reliable and non-invasive stress monitoring system

28th November 2018

The rising cost of clinical trials (CTs), coupled with the commercial risks of failure, mean it’s increasingly important to harness the power of real-world data to inform effective trial designs, better understand outcomes and maximise the likelihood of clinical success...

  • Data science & analytics
  • Digital health
  • Machine learning & AI
  • Sensing
  • Signal processing
  • User Experience (UX)
Opinion

WIRED Live: hands on with the future of consumer devices

26th November 2018

WIRED Live was an opportunity to get my hands on the latest cutting-edge tech from around the globe. Here are four I’ve picked out...

  • Augmented reality & virtual reality
  • Connectivity & IoT
  • Industrial design
  • Sensing
  • User Experience (UX)
Opinion

Next generation Elpenhaler® development

20th November 2018

Elpenhaler® is ELPEN’s propriety classic DPI device, developed to administer various medications for the treatment of asthma and COPD (Figure 1). Each dose of medication is packed into the blister of an alu-alu strip..

  • Human factors
  • Industrial design
  • Product realisation
  • User Experience (UX)
Whitepaper

Connected drug delivery devices: the reality of design and development

14th November 2018

Connected drug delivery products (Drug delivery devices with attached/incorporated capability that includes connectivity to wider digital services) continue to be a driving force in medical devices. In this whitepaper...

  • Digital health
  • Digital services
  • Machine learning & AI
  • Product realisation
  • Project management
  • Service design
  • Strategic advice
  • User Experience (UX)

Events


Event

RDD Asia 2018

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Grand Hyatt Kochi, Kerala, India

The Respiratory Drug Delivery (RDD) series of conferences has a reputation for featuring timely themes of critical importance to its audience. In particular, the RDD Asia meeting highlights practical information which provides...

Event

Food Matters Live

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London ExCel, London, UK

Food Matters Live is a global community event connecting people working in food, drink and nutrition; it provides a platform to share game-changing ideas, innovations and insights.

Event

Congress of Neurological Surgeons 2018 Annual Meeting

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George R. Brown Convention Center, Houston, Texas, USA

We’re delighted to present the ‘Surgical Robotics: Engineering to Bedside’ symposium, in collaboration with the Congress of Neurological Surgeons. This symposium focuses on understanding state-of-the-art robotic systems...

Event

IoD Cambridgeshire

19th Jun 2018
Barclays Eagle Labs Incubator, Cambridge

Paul Beastall, Director of Technology Strategy at Cambridge Consultants, will join leaders from across the industry to speak at the IoD Cambridgeshire: AI; Think you know your ABCD? event.

We can help you achieve the impossible