Impact


Excellent user design is no longer a ‘nice-to-have’ – it’s a basic requirement and a differentiating factor for any product or service, whether digital or physical.

We work closely with clients and users to understand what they really need and create an experience that fulfils those needs. 

Integrated digital design

We design digital experiences that enable users to achieve their goals through well considered and usable software, whether that’s a standalone or integrated digital user interface.

We develop a variety of applications and system dashboards using data visualisation and analytical techniques, making complex information instantly accessible and actionable. 

User research

Understanding user needs involves asking the right questions and then gathering and synthesising the results. This essential process underpins every UX project we undertake.

We employ various qualitative and quantitative approaches, including ethnography and contextual enquiries, unmoderated techniques such as diary studies and A/B tests, usability tests, heuristic evaluations and surveys. This results in user journeys, storyboards and personas that provide the context and foundations for designing and validating appropriate experiences.  

Design

We generate design concepts and evolve them into digital products using wireframes, paper prototypes, high-fidelity mock-ups and visual assets. These activities consider information architecture, interaction design, graphical and conversational user interface design, animations and sound effects.

Depending on each client’s needs, we can work within existing brand guidelines or create brand-new guidelines. 

Development

Our digital UX design and front-end development teams work together to ensure effective and efficient implementation.

Through rigorous quality assurance (QA) and usability tests, we consistently deliver outstanding user experiences. 

Experience


Adaptable and agile

Our digital UX design capability has evolved to meet the needs of our clients and their customers, producing a host of methods and tools to suit the unique combination of client, market and user constraints.

Our experience spans risk mitigation within the highly regulated medical technology sector and fast market entry in the consumer industry through agile methodologies.

Using proven research methods and quick iterations, we develop and test ideas in the market quickly before larger investments are made. 

Multidisciplinary expertise

To ensure the whole user experience is carefully considered, our digital UX design experts work closely with our industrial designers, developers and human factors engineers. We support our clients at every stage, from concept generation, design and user testing through to hardware, software and app development.

Interested in joining us?

Tech, tools & facilities


UX-design-studios
 

UX design studios

Equipped with whiteboards, marker pens and acres of Post-it notes, we use these spaces to aggregate research data, user stories and create design concepts and keep them visible for the duration of the project. Each design studio allows our project teams to develop ideas and collaborate on designs whilst preserving client confidentiality.

Case studies


 

Hitachi Vision Design

With a global vision to ‘Inspire the Next’, Hitachi is ambitious in its desire to deliver innovation that will answer society’s challenges. We were invited to help advance Hitachi’s vision by anticipating a future world where connected home appliances and human symbiotic robots transform the way we live our lives.

 

ESC Home Energy Management System

Energy service innovation for a low-carbon economy

 

Skintuition

Enabling personalized skincare for a mass audience

 

Iridium Extreme satellite phone

The first truly global ‘Push-To-Talk’ mobile communications system, Iridium Extreme PTT has provided the low-earth orbit leader with a valuable new revenue stream.

News & insights


Opinion

Digital twin, digital skin: is it time to take personalization to the next level?

7th February 2020

There’s nothing more personal than skin. Equally, there’s nothing currently more appealing to consumers than personalized products and services that truly reflect their own uniqueness. The question is, what’s stopping ...

  • AI & Analytics
  • Connectivity & IoT
  • Digital services
  • Innovation management
  • Service design
  • Strategic advice
  • User Experience (UX)
Press release

Cambridge Consultants’ world-class designers recognized with two iF DESIGN AWARDS

6th February 2020

Cambridge Consultants wins two prestigious iF DESIGN AWARDS for Aalto, an injection device for rheumatoid arthritis patients, and Alma a smart cooling case for injectable fertility drugs. 

Opinion

Service innovation: the time is now

20th January 2020

We have reached a defining moment in the pursuit of economic value. The commercial imperative that transitioned from the exchange of goods to the revolution of services is now settling on the goal of delivering ...

  • AI & Analytics
  • Connectivity & IoT
  • Digital services
  • Service design
  • Strategic advice
  • User Experience (UX)
Press release

Elevating the bar experience

4th December 2019

A new interactive bar experience from Cambridge Consultants is announced today bridging the digital and physical worlds.

Events


Exhibitor

Personalized Beauty Global Summit

-

The Beauty Summit Global Summit will delve into the next generation technology in consumer health and beauty. If you are attending the show visit Cambridge Consultants booth to take a look at the latest developments in personalization and speak to global industry leaders

 

Webinar

Mass market consumer products are dead - what's next?

15th Sep 2020
16:00 BST

We are bringing together innovators and market leaders in technology and beauty to discuss the challenges behind personalization in the beauty sector.

ExhibitorSpeakerSponsor

Total Telecom Congress 2019

-
Business Design Centre, London, UK
Stand: #12

Total Telecom Congress will see global business leaders gather to discuss the key strategic and technological issues facing the communications industry as it positions itself to transform consumer and industrial markets.

Event

Beauty & Money Summit 2019

25th Apr 2019
SLS Hotel Beverly Hills, Los Angeles, CA

We're at this year’s Beauty & Money Summit presenting our experience in personalization enabled by advanced technology.

We can help you achieve the impossible