Impact


Excellent user design is no longer a ‘nice-to-have’ – it’s a basic requirement and a differentiating factor for any product or service, whether digital or physical.

We work closely with clients and users to understand what they really need and create an experience that fulfils those needs. 

Integrated digital design

We design digital experiences that enable users to achieve their goals through well considered and usable software, whether that’s a standalone or integrated digital user interface.

We develop a variety of applications and system dashboards using data visualisation and analytical techniques, making complex information instantly accessible and actionable. 

User research

Understanding user needs involves asking the right questions and then gathering and synthesising the results. This essential process underpins every UX project we undertake.

We employ various qualitative and quantitative approaches, including ethnography and contextual enquiries, unmoderated techniques such as diary studies and A/B tests, usability tests, heuristic evaluations and surveys. This results in user journeys, storyboards and personas that provide the context and foundations for designing and validating appropriate experiences.  

Design

We generate design concepts and evolve them into digital products using wireframes, paper prototypes, high-fidelity mock-ups and visual assets. These activities consider information architecture, interaction design, graphical and conversational user interface design, animations and sound effects.

Depending on each client’s needs, we can work within existing brand guidelines or create brand-new guidelines. 

Development

Our digital UX design and front-end development teams work together to ensure effective and efficient implementation.

Through rigorous quality assurance (QA) and usability tests, we consistently deliver outstanding user experiences. 

Experience


Adaptable and agile

Our digital UX design capability has evolved to meet the needs of our clients and their customers, producing a host of methods and tools to suit the unique combination of client, market and user constraints.

Our experience spans risk mitigation within the highly regulated medical technology sector and fast market entry in the consumer industry through agile methodologies.

Using proven research methods and quick iterations, we develop and test ideas in the market quickly before larger investments are made. 

Multidisciplinary expertise

To ensure the whole user experience is carefully considered, our digital UX design experts work closely with our industrial designers, developers and human factors engineers. We support our clients at every stage, from concept generation, design and user testing through to hardware, software and app development.

Interested in joining us?

Tech, tools & facilities


UX-design-studios
 

UX design studios

Equipped with whiteboards, marker pens and acres of Post-it notes, we use these spaces to aggregate research data, user stories and create design concepts and keep them visible for the duration of the project. Each design studio allows our project teams to develop ideas and collaborate on designs whilst preserving client confidentiality.

Case studies


 

Iridium Extreme satellite phone

The first truly global ‘Push-To-Talk’ mobile communications system, Iridium Extreme PTT has provided the low-earth orbit leader with a valuable new revenue stream.

 

Ocado smart platform

Transforming warehouse automation with another world-first in radio design

 

Hitachi radical innovation transformation

Hitachi came to us to help transform its innovation capability and shift its R&D activities towards market-driven, breakthrough innovation, drawing on our long and successful track record.  

 

accesso smart wearable

For their latest wearable device, accesso wanted to take their LoQueue virtual queuing solution to the next level, adding greater interactivity and creating new ways to connect with park guests during their visit.

News & insights


Webinar

Smart UI for smart homes

17th July 2019

How can natural user interfaces benefit your brand and your customers? Consumers and brands alike benefit from natural UI in the home, as evidenced by the proliferation of Alexa and Google Assistant. As a company, there are concrete things you can do...

  • Cloud/scalable systems
  • Digital services
  • User Experience (UX)
Whitepaper

The future of patient monitoring

1st July 2019

Patient monitoring is an inherent part of patient management. Intermittent and continuous measurements have a range of uses, from defining disease states and characterising progression to informing therapeutic approaches and...

  • AI & Analytics
  • Connectivity & IoT
  • Digital health
  • Digital security
  • Digital services
  • Human factors
  • Product realisation
  • Sensing
  • Service design
  • User Experience (UX)
Opinion

The secrets of behaviour change in medication adherence

6th June 2019

Behaviour change. It may be one of the most common buzzwords in digital health right now, but how do we actually change behaviour through digital interventions? This is a question we’re often asked by clients looking to improve medication adherence rates...

  • Digital health
  • Human factors
  • User Experience (UX)
Opinion

Stories that inspire – beauty is more than skin deep

1st May 2019

What stood out at the Beauty & Money Summit wan't necessarily the beauty brands themselves or any technology per se, but the stories behind these young companies and the personal passion that fuels their success.

  • Digital services
  • Innovation management
  • User Experience (UX)

Events


ExhibitorSpeakerSponsor

Total Telecom Congress 2019

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Business Design Centre, London, UK
Stand: #12

Total Telecom Congress will see global business leaders gather to discuss the key strategic and technological issues facing the communications industry as it positions itself to transform consumer and industrial markets.

Event

Beauty & Money Summit 2019

25th Apr 2019
SLS Hotel Beverly Hills, Los Angeles, CA

We're at this year’s Beauty & Money Summit presenting our experience in personalization enabled by advanced technology.

Event

Wired Health Italy 2019

13th Mar 2019
BASE MILAN Via Bergognone 34, Milan, Milan, Italy

Wired Health is an event dedicated to health technologies where experts talk about the most recent and relevant innovations and trends at the intersection of medicine, digital technologies and new lifestyles. Jaquie Finn, Head of Digital Health here at Cambridge Consultants, will give her keynote presentation on ‘Advanced AI - the future of healthcare’ at Wired Health Italy. 

Event

Innovations in Personal Care 2019

28th Feb 2019
Transit Lounge, Bugis Junction Level 10, Singapore

At Innovations in Personal Care, we will discuss how cutting-edge technology can enable personalised beauty in today’s personal care industry.

We can help you achieve the impossible