Through human-centred design, we create products that are not only safe to operate and effective under real-world conditions but also desirable and easy to use.

Human-centred design forms an integral part of our work across the full market spectrum, delivering both regulatory compliance and commercial success. 

Inspiring innovation

It’s vital to understand the user and how they will relate to a product. Frequently, these insights provide the inspiration required to create truly innovative products.

Conducting research early in the development process yields valuable insight at a point where meaningful changes can be implemented in the design. In addition to stakeholder interviews and needs assessments, we conduct ethnographic research worldwide to uncover the tacit (unspoken) and latent (unfathomed) needs of users.

Integrating user experience development

Our human factors experts work alongside our mechanical, software, electrical and design engineers from the outset, ensuring that the needs of users and other stakeholders are considered throughout the development process.

Our integrated, human-centric approach – which considers the user, the technology and the environment as a single system – means that the end-use experience is not compromised as trade-offs are assessed and key decisions made.

Ensuring regulatory success

We partner with our clients to help them understand FDA expectations and provide guidance on human factors in medical device development.

We have a wealth of experience in supporting regulatory submissions – including use-related risk management, formative and validation assessments – ensuring that later stage requirements and expectations are considered from the outset.

Experience


Our human factors experience comes into play throughout the development process, from discovering stakeholder needs, defining product requirements and generating concepts to guiding product design and eventual assessment and validation.

Our human-centred design teams are based in both the US and UK, consisting of human factors engineers, cognitive psychologists, biomedical engineers and environmental designers.

Tech, tools & facilities


Co-creation & co-working space
 

Co-creation & co-working space

We are highly collaborative in our approach and provide dedicated co-creation facilities where we can join forces with our client teams to address the task in hand. Creative spaces throughout our offices provide a blank canvas for ad-hoc brainstorming sessions and planned workshops, inspiring our designers in their quest to develop impactful, unique and meaningful user experiences.

Food & beverage lab
 

Food & beverage lab

Specifically set up to meet the unique requirements of developing food- and beverage-safe systems, our dedicated lab means we have the necessary procedures and equipment in place to design and test new products in-house. Quantitative and scientific testing is fundamental to our science-led innovation approach, but ultimately taste tests are always needed. This is our only lab where the consumption of food and drink is not just allowed but essential!

Surgical innovation suite
 

Surgical innovation suite

Equipped to simulate clinical, home and office environments, this facility allows us to test concepts, evaluate prototypes and analyse workflows in a safe and confidential setting. It’s an invaluable tool for understanding and communicating the contextual implications of design decisions, while the ability to conduct quick-turnaround usability evaluations means we can efficiently progress design and development.

UX-design-studios
 

UX design studios

Equipped with whiteboards, marker pens and acres of Post-it notes, we use these spaces to aggregate research data, user stories and create design concepts and keep them visible for the duration of the project. Each design studio allows our project teams to develop ideas and collaborate on designs whilst preserving client confidentiality.

News & insights


Whitepaper

患者モニタリングシステムの未来

19th November 2019

患者管理にはモニタリングが不可欠です。モニタリングで得られる断続的かつ継続的な情報は、様々な用途で使用されます。病態を明確にしたり、治療方法を患者さんや関係者に説明したり、その後の治療が順調かどうか判断したりすることができます。

  • 機械学習&AI
  • コネクティビティ&IoT
  • デジタルヘルス
  • デジタルセキュリティー
  • デジタルサービス
  • ヒューマンファクター
  • 製品の実現
  • センシング
  • サービスデザイン
  • ユーザーエクスペリエンス
Press release

Verumを発表:医療提供を新たにするプラットフォーム

27th March 2019

Verumは、遠隔で患者を監視し、AIを活用した病状予測を提供します。ストレスによる影響をなくすことで、臨床試験の効率性を切り開きます。

Opinion

臨床試験のデジタルデザイン:ストレス測定の課題

11th January 2019

臨床試験は、製薬会社に薬物作用や効能に関する情報を提供し、新薬の安全性を立証するために不可欠です。しかし、費用と時間がかかることで有名で・・・

  • デジタルヘルス
  • ヒューマンファクター
  • ユーザーエクスペリエンス
Opinion

医療機器を魅力的に

19th December 2018

最近発売されたApple Watch Series 4は、従来の消費者向け製品企業がデバイスを開発し、患者向け医療機器市場に大々的に参入した最新事例です。患者向けデバイスには・・・

  • デジタルヘルス
  • エレクトロニクス& ASIC
  • ヒューマンファクター
  • インダストリアルデザイン
  • 機械工学
  • 製品の実現
  • ユーザーエクスペリエンス

We can help you achieve the impossible