If you want to transform your physical product business through digital, or you’re an existing service provider looking to deliver a radical experience to accelerate growth in a new market, we can help. We know how to create rich offerings for the market that respond to user needs and open new revenue streams. Our uniquely broad expertise can help you seize the moment and harness the transformative potential of digital service innovation.

Shaping your future

We can help you identify the new digital concept that will disrupt your market (or stop you being disrupted.) Our research will help build a deeper understanding of your users’ needs – matched to the opportunity – and we’ll work in collaboration with you to identify potential propositions and lay out practical roadmaps.

We know what it takes to develop successful digital platforms that span the physical and digital worlds. Unlike many companies in the space, we have a proven ability to align our deep knowledge of emerging technologies with global trends. From such insight comes disruptive innovation. We’ll use our hands-on knowhow to inform planning, ideation and design – and develop more viable and valuable concepts.

The rewards of rapid prototyping

Codify and test fast, learn fast, repeat. We drive selected concepts forward with an ever-evolving approach to rapid experimentation and cloud-based prototyping. Experience tells us that iterative development is the most effective way to speed low-fidelity concepts into high-fidelity prototypes.

Reaping value from data is key. Our data science capabilities deliver priceless insights into user behaviour and allow us to continually refine concepts that answer real-world needs. The value for you? It reduces risk and provides the evidence on which to base further investment and eventual implementation. Only the concepts that best meet the needs of the user survive.

Redefining business with digital service innovation

The digital revolution that is changing our world is ready to transform global business. Those who prevail will seize new service-based revenues, reach new audiences, build stronger customer relationships and be protected from competition and market shocks.

Bringing concepts to life

A viable concept is all very well. But we help you give it life by deploying an agile, scalable service. Our customised implementation expertise spans platform selection, building the technology and integrating it with existing processes and systems. Each project benefits from our world-class skills in digital security, AI, UX, and full-service development. They are brought together seamlessly within our agile and cloud-native approach.

The breadth of relevant experience at Cambridge Consultants is unmatched. You’ll be supported from the big idea to your touchdown in the marketplace – and beyond. As well as technical knowledge, we have experts on hand to help with the business side of planning your go-to-market strategy, launch plan and ongoing scaling and operations.

To explore a hypothesis for a vending service and inform our roadmap, we asked Cambridge Consultants to bring our idea to life. Their consumer experience understanding, technical depth and breadth, plus their service design expertise meant they delivered fast, and kept us focused on the MVP required for testing to get us rapidly and efficiently to our goal.
Scott Finlow, Global CMO Foodservice
PepsiCo

We can help you achieve the seemingly impossible

A track record of success

Our team brings practical experience of helping major global companies enhance their physical products, by exploiting the opportunity of digital, as well as assisting small enterprises to expand service offerings in new markets. This ranges from major consumer brands accelerating their digital businesses, like PepsiCo, to those focused on cutting-edge industrial applications, like Hitachi. Our approach helps clients unlock their growth potential by delighting their customers, streamlining operational process, and moving into lucrative new markets.

Technical expertise, tools & facilities


Service design toolkit
 

Service design toolkit

Our team uses the service design toolkit to develop share innovative tools and methods to realise bold business ambitions. It bundles the key ingredients into one definitive toolkit to provide a practical and hands-on approach.

 

Its components are derived from methods proven by a large number of projects. As we make new technology discoveries, identify new aspirations and meet new challenges, we continually add and refine insights. The kit provides structure yet allows for flexibility – crucial requirements for service design.

Technology that enables
 

Technology that enables

We have a research backed capability in building open API and secure platforms that allows you to quickly unlock new ideas, address key risks and deliver better service propositions. We know how to build hugely scalable platforms that you are able to fully own.

 

This provides the vital ability to spin-up a new service proposition rapidly – helping organisations to touch, feel and understand new concepts but also support the essential need to trial, test and scale.

Data, development & test labs
 

Data, development & test labs

With one petabyte local storage and specialised hardware for telecoms chassis design, machine learning development and more, this facility allows us to develop, test and operate new cloud-ready digital services rapidly in a secure environment.

 

It enables rapid end-to-end prototyping and experimentation of sensitive concepts. We work across the full spectrum of cloud service providers, supporting both public and private infrastructures.

共創&コワーキングスペース
 

共創&コワーキングスペース

協力体制を重視したアプローチをとり、クライアントチームと力を合わせて課題に取り組むことができる共創スペースを用意しています。オフィスの至る所にあるクリエイティブスペースは、ブレインストーミングやワークショップの場を提供しています。インパクトがありユニークで、かつ意味のあるユーザーエクスペリエンスの開発に向けて、デザイナーを刺激しています。 

UXデザインスタジオ
 

UXデザインスタジオ

ホワイトボード、マーカーペン、大量のポストイットを備えたこれらのスペースで、調査データやユーザーストーリーを分析したり、デザインコンセプトの創造を行い、プロジェクト期間中はそれらをそのまま目に見えるところに保持しています。各デザインスタジオでは、守秘義務を遵守しながら、プロジェクトチームがアイデアを出し合ったり、デザインの共同作業を行ったりすることができます。 

Digital Greenhouse
 

Digital Greenhouse

The Digital Greenhouse is our purpose-built AI research facility, specifically designed to discover, develop and test machine learning approaches in a fast, secure environment. The facility features an NVIDIA DGX-1 Deep Learning Supercomputer, a bank of machine learning computers, petabyte local storage and many teraflops of dedicated compute power.

Securing interconnectivity, enabling new ideas

Lear how to protect systems, data & users through the science of security

News & insights


調査レポート

ネットゼロの推進 - 二酸化炭素回収に農業技術は対応可能か?

2021年 03月 30日

農業を支える規制や補助金制度は急速に変化しています。さらに、土壌の健全性やネットゼロ、自然的価値の高い農地の維持などの懸念が、ますます世間の注目を集めています。 

  • 機械学習&AI
  • デジタルサービス
  • 光学
  • 物理科学
  • センシング
  • 信号処理
マーケットトレンド

CESが示す未来:新たなビジネスモデル「product+」

2020年 12月 18日

CES(Consumer Electronic Show)に物理的にまたはバーチャルに参加すると、誰しもが圧倒されます。デジタル革命前から存在する消費財メーカーの方は、無限のオプションの中で一体何に注目すればよいのでしょう?

  • 機械学習&AI
  • コネクティビティ&IoT
  • デジタルサービス
  • 製品の実現
  • 戦略的アドバイス
マーケットトレンド

ニューノーマルは、流通業の次世代サービスモデルとなるか?

2020年 05月 19日

感染症対策により、消費者はオンラインでのショッピングを余儀なくされました。消費財メーカーは、消費者とのデジタルによるコミュニケーションを重要視する未来が、パンデミックにより示唆されました。

  • 機械学習&AI
  • デジタルサービス
  • イノベーションマネジメント
  • 戦略的アドバイス
マーケットトレンド

オートメーションはコロナ禍でのサプライチェーンや労働環境問題の打開策に成り得るか?

2020年 05月 18日

新型コロナウイルス感染症によるグローバルサプライチェーンや労働環境の混乱の中、オートメーションはより注目を集めています。パンデミックの余波を最小限に抑えるために不可欠なオートメーションをいち早く実装するには、何が必要なのでしょうか?

  • デジタルサービス
  • ヒューマンファクター
  • イノベーションマネジメント
  • 戦略的アドバイス