These technologies create huge digitization and servitization opportunities for organisations that embrace the services they enable – and threaten the very existence of those that don’t.
The digital potential
Few companies lack the ambition to embrace digital technologies to transform their businesses. However, it’s a daunting journey, particularly for those for whom this is a new world.
Delivering digital breakthroughs that are defensible in the market and resistant to margin pressures requires a combination of market insight, business innovation and technology prowess – a truly multidisciplinary skillset.
We help clients create, deliver and exploit digital products and services through technology development, service roll-out and business transformation.
We offer practical assistance throughout the digital lifecycle:
We advise on product strategy and design – what our clients could do, what they should do and how they can best deliver it.
We develop and test digital products and services, through experimentation and rapid prototyping and development.
We deliver digital products and services to market through trials, operational roll-out and continuous product improvement.
We are a truly independent partner, supporting our clients at every step and transferring ownership of successful outcomes to them.
Our team brings practical experience of delivering complex digital products and services around the world.
Examples include M-PESA (Vodafone’s market-changing breakthrough in mobile payment); the UK’s Government Digital Service (GDS), Telensa (the global leader in smart city street lighting and wireless networks), Iridium’s world-first ‘Push-to-Talk’ global satellite communications service; and Doctor Care Anywhere (the innovative telemedicine and digital health service).
Rapid prototyping & implementation
Using a range of advanced productivity tools and drawing on the art of the possible across many disciplines, we discover new insights, prototype and trial new services and launch fast and with minimal risk.
Our productivity tools range from IoT device platforms – such as smart tags and badges – to appcessory design toolkits, Bluetooth Low Energy (BLE) libraries and software frameworks to deliver full service cloud platforms.
Digital proposition consulting
To successfully deliver digital breakthroughs, a business must learn to embrace openness, experimentation and collaboration. It must also learn how to support and enhance digital products through deep customer insight, data analytics and continuous improvement.
Our digital consultancy programmes go well beyond traditional management consultancy. Grounded in the art of the technically possible, we show our clients what they could do, guide them in what they should do and help them deliver it.
We identify potential service propositions through practical and technically viable roadmaps that guide not just the product but also the fundamental shifts in approach and mindset required for success.
Tech, tools & facilities
Flo – rapid prototyping, experimentation & scaling framework
The ability to spin-up a new service proposition rapidly is vital; helping organisations touch, feel and understand new concepts but also support the essential need to trial, test and scale. Flo provides this capability, allowing our clients to quickly unlock new ideas, address key risks and deliver better service propositions on a scalable platform that we are able to support and that our clients are able to fully own.
Data, development & test labs
With 1 petabyte local storage and specialised hardware for telecoms chassis design, machine learning development and more, this facility allows us to develop, test and operate new cloud-ready digital services rapidly in a secure environment, enabling rapid end-to-end prototyping and experimentation of sensitive concepts. We work across the full spectrum of cloud service providers, supporting both public and private infrastructures.
Co-creation & co-working space
We are highly collaborative in our approach and provide dedicated co-creation facilities where we can join forces with our client teams to address the task in hand. Creative spaces throughout our offices provide a blank canvas for ad-hoc brainstorming sessions and planned workshops, inspiring our designers in their quest to develop impactful, unique and meaningful user experiences.
This lightning-fast scoping and feasibility software platform allows us to very quickly model a connected device, saving time, preventing costly missteps and ensuring optimal performance. Taking key requirements as a starting point, we can estimate the dimensions and cost of the PCB and rapidly see how a range of design decisions influence the complex trade-off between factors such as size, power, battery life, radio range and more.
Our electronic and mechanical prototyping workshops allow us to produce technically credible prototypes that bring ideas to life and offer a powerful demonstration of their value. All while maintaining extremely high standards of quality that conform to ISO 9001, ISO 13485 and ISO 14001 regulations. Using the latest CNC and milling machines, lathes, welding gear and wire harness and cable assembly tools, we are able to produce parts very quickly and assemble full-scale working prototypes for testing and consumer trials.
News & insights
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