Impact


Excellent user design is no longer a ‘nice-to-have’ – it’s a basic requirement and a differentiating factor for any product or service, whether digital or physical

We work closely with clients and users to understand what they really need and create an experience that fulfils those needs. 

Integrated digital design

We design digital experiences that enable users to achieve their goals through well considered and usable software, whether that’s a standalone or integrated digital user interface.

We develop a variety of applications and system dashboards using data visualisation and analytical techniques, making complex information instantly accessible and actionable. 

User research

Understanding user needs involves asking the right questions and then gathering and synthesising the results. This essential process underpins every UX project we undertake.

We employ various qualitative and quantitative approaches, including ethnography and contextual enquiries, unmoderated techniques such as diary studies and A/B tests, usability tests, heuristic evaluations and surveys. This results in user journeys, storyboards and personas that provide the context and foundations for designing and validating appropriate experiences.  

Design

We generate design concepts and evolve them into digital products using wireframes, paper prototypes, high-fidelity mock-ups and visual assets. These activities consider information architecture, interaction design, graphical and conversational user interface design, animations and sound effects.

Depending on each client’s needs, we can work within existing brand guidelines or create brand-new guidelines. 

Development

Our digital UX design and front-end development teams work together to ensure effective and efficient implementation.

Through rigorous quality assurance (QA) and usability tests, we consistently deliver outstanding user experiences. 

Experience


Adaptable and agile

Our digital UX design capability has evolved to meet the needs of our clients and their customers, producing a host of methods and tools to suit the unique combination of client, market and user constraints.

Our experience spans risk mitigation within the highly regulated medical technology sector and fast market entry in the consumer industry through agile methodologies.

Using proven research methods and quick iterations, we develop and test ideas in the market quickly before larger investments are made. 

Multidisciplinary expertise

To ensure the whole user experience is carefully considered, our digital UX design experts work closely with our industrial designers, developers and human factors engineers. We support our clients at every stage, from concept generation, design and user testing through to hardware, software and app development.

Tech, tools & facilities


UX-design-studios
 

UX design studios

Equipped with whiteboards, marker pens and acres of Post-it notes, we use these spaces to aggregate research data, user stories and create design concepts and keep them visible for the duration of the project. Each design studio allows our project teams to develop ideas and collaborate on designs whilst preserving client confidentiality.

Case studies


Axsis
Case study

コンセプト - 超小型手術支援ロボット“AXSIS”

Axsisは高度な知能を備えたロボット設計の可能性を実証しています。そのロボットは既存のシステムよりも大幅に小型化しながらも飛躍的に機能性が増しています。

News & insights


見解

サービスイノベーション:機は熟した

3rd February 2020

We have reached a defining moment in the pursuit of economic value. The commercial imperative that transitioned from the exchange of goods to the revolution of services is now settling on the goal of delivering ...

  • 機械学習&AI
  • コネクティビティ&IoT
  • デジタルサービス
  • サービスデザイン
  • 戦略的アドバイス
  • ユーザーエクスペリエンス
見解

AIを活用した産業用IoTへの道のり

15th May 2020

データ・AI・IoTは、多くの産業で大きなメリットをもたらしますが、ビジネスにおいて、どこで、またどのように価値を最大化できるのでしょうか。

  • 機械学習&AI
  • クラウド/スケーラビリティ
  • コネクティビティ&IoT
  • デジタルサービス
ホワイトペーパー

患者モニタリングシステムの未来

19th November 2019

患者管理にはモニタリングが不可欠です。モニタリングで得られる断続的かつ継続的な情報は、様々な用途で使用されます。病態を明確にしたり、治療方法を患者さんや関係者に説明したり、その後の治療が順調かどうか判断したりすることができます。

  • 機械学習&AI
  • コネクティビティ&IoT
  • デジタルヘルス
  • デジタルセキュリティー
  • デジタルサービス
  • ヒューマンファクター
  • 製品の実現
  • センシング
  • サービスデザイン
  • ユーザーエクスペリエンス
Press release

Verumを発表:医療提供を新たにするプラットフォーム

27th March 2019

Verumは、遠隔で患者を監視し、AIを活用した病状予測を提供します。ストレスによる影響をなくすことで、臨床試験の効率性を切り開きます。

We can help you achieve the impossible