Our established team of service design and digital experience leaders bring practical know-how in shaping and delivering digital products and services that have truly transformed the world around us.

Bringing services to life

Digital transformation is disrupting every market as companies strive to adapt, remain relevant and create new value for their customers, often in the face of fast moving digital-first competition. Effective service design, the key that unlocks this phenomenon, defines the touchpoints for successful digital transformation.

Our insight helps our clients determine which services will be most valuable, whilst our rapid prototyping capability brings services to life, allows ideas to be tested early and takes full ‘products with services’ to market.

The new services we create provide our clients with profitable revenue streams differentiated through state-of-the-art technology. 

Navigating the digital pathway

We help our clients navigate digital transformation and exploit the true potential of digital products and services.

Our rare combination of proven design methods, multidisciplinary technical expertise and visionary mind-set ensure clear definition of how digital products can best interact with and provide valued services to their users.

This rare combination also ensures clear plans for the strategic, operational and structural transformations required of the organisations that deliver them; including significant considerations of personal data and behavioural ethics. 

Co-creation, experimentation & insight 

Service design is a practical approach to product development that exploits the opportunities of true digital innovation. Service design applies equally to the operational success of a digital product and the creation of compelling customer experiences. It’s also highly collaborative and experimental – a relentless pursuit of actionable insight.

Our implementation of service design is agile, insightful and effective in supporting co-creation and innovation. Using our proprietary toolset and framework, we help our clients understand their customers, deliver engaging products and services and transform into digital natives. 

Tech, tools & facilities


Co-creation & co-working space
 

Co-creation & co-working space

We are highly collaborative in our approach and provide dedicated co-creation facilities where we can join forces with our client teams to address the task in hand. Creative spaces throughout our offices provide a blank canvas for ad-hoc brainstorming sessions and planned workshops, inspiring our designers in their quest to develop impactful, unique and meaningful user experiences.

Prototyping workshops
 

Prototyping workshops

Our electronic and mechanical prototyping workshops allow us to produce technically credible prototypes that bring ideas to life and offer a powerful demonstration of their value. All while maintaining extremely high standards of quality that conform to ISO 9001, ISO 13485 and ISO 14001 regulations. Using the latest CNC and milling machines, lathes, welding gear and wire harness and cable assembly tools, we are able to produce parts very quickly and assemble full-scale working prototypes for testing and consumer trials.

Flo – rapid prototyping, experimentation & scaling framework
 

Flo – rapid prototyping, experimentation & scaling framework

The ability to spin-up a new service proposition rapidly is vital; helping organisations touch, feel and understand new concepts but also support the essential need to trial, test and scale. Flo provides this capability, allowing our clients to quickly unlock new ideas, address key risks and deliver better service propositions on a scalable platform that we are able to support and that our clients are able to fully own.

UX-design-studios
 

UX design studios

Equipped with whiteboards, marker pens and acres of Post-it notes, we use these spaces to aggregate research data, user stories and create design concepts and keep them visible for the duration of the project. Each design studio allows our project teams to develop ideas and collaborate on designs whilst preserving client confidentiality.

News & insights


백서

5G의 진정한 힘

16th June 2020

5G의 진정한 힘은 비즈니스 업계 디지털 혁신 창출에 있다. 통신사들은 신규 기업 고객들이 누릴 수 있는 5G의 거대한 잠재력을 풀 수 있는 독보적 위치에 서 있으며, 이를 통해 통신 업계 혁신도 이룰 수 있을 것으로 기대 된다.

  • 커넥트비티 & 사물인터넷(IoT)
  • 라디오 시스템
  • 서비스 기획
  • 전략적 컨설팅
Press release

캠브리지 컨설턴트 iF 디자인 어워즈(iF DESIGN AWARDS) 2관왕 수상. 세계적인 수준의 디자인으로 인정받다.

21st February 2020

류마티스 관절염 환자용 주사 장치 에이알토(Aalto), 그리고 주입형 배란 촉진제용 스마트 쿨링 케이스인 알마(Alma) 2가지 제품으로 iF 디자인 어워즈 2관왕 수상

Press release

바(Bar)에서 음료 주문 경험을 업그레이드하다

24th December 2019

캠브리지 컨설턴트는 오늘 디지털과 물리적 세계를 잇는 새로운 인터렉티브 바(Bar) 경험을 공개한다.

오피니언

인공 지능(AI) 기반의 산업용 사물인터넷(IoT) 을 향하여

14th April 2020

사물인터넷(IoT), 데이터 및 인공 지능(AI)은 이미 다수의 업계에서 무궁 무진한 기회를 얻을 수 있는 시장으로 자리잡았다. 그러나 각 업계별 가치를 최대로 창출할 수 있는 구체적인 분야는 무엇이며, 그 기회를 잡을 수 있는 방법은 어떤것일까?

  • 머신 러닝 & AI
  • 클라우드/스케일러블 시스템
  • 커넥트비티 & 사물인터넷(IoT)
  • 디지털 서비스
  • 혁신 관리
  • 라디오 시스템
  • 로봇 공학
  • 센서
  • 서비스 기획
  • 신호 처리
  • 전략적 컨설팅
  • 추적 & 위치
  • 사용자 경험

We can help you achieve the impossible