
The CC service design difference
The big difference with the CC service design toolkit is that it is infused with our unique blend of credentials: we have wide market experience; we have deep expertise in emerging technologies; and we have an ability to mobilise talented, multidisciplinary in-house teams that spark great ideas and inspire breakthrough solutions. As with many endeavours, creativity flourishes because everything is founded on a robust structure. That structure has an inherent flexibility that ensures a bespoke journey for you, and a truly innovative service for your business.

Designing from opportunity to implementation
The key to a successful digital service is identifying the right market opportunity. We apply our structured service design approach to create and improve the appropriate solution. This means using research, stakeholder involvement, prototyping and early user feedback – as well as a set of easily understood activities and visualisation tools – to create and orchestrate experiences. Our toolkit enables us to join you at any stage… from identifying market opportunities and building consensus around the right idea through to prototyping and full-scale implementation.
Our approach
Talk to us about accelerating the digital revolution of your business
Our tools and methods
Digital services

Welcome to the office in the sky
The office in the sky has arrived. This is the story of an extraordinary business travel transformation – courtesy of office-grade, multi-Mbps inflight connectivity with minimal latency.
- Connectivity & IoT
- Digital service innovation
- Product realisation

VeriTherm smart thermal measurement
Digital services innovation to transform building performance
- Digital service innovation
- Sensing
- User Experience (UX)

Hitachi Vision Design
Future visions of a global society transformed
- Digital service innovation
- Innovation management
- User Experience (UX)

ESC Home Energy Management System
Energy service innovation for a low-carbon economy
- AI & Data Analytics consultancy
- Audio & Video
- Digital service innovation
- User Experience (UX)