If you want to transform your physical product business through digital, or you’re an existing service provider looking to deliver a radical experience to accelerate growth in a new market, we can help. We know how to create rich offerings for the market that respond to user needs and open new revenue streams. Our uniquely broad expertise can help you seize the moment and harness the transformative potential of digital service innovation.
Shaping your future
We can help you identify the new digital concept that will disrupt your market (or stop you being disrupted.) Our research will help build a deeper understanding of your users’ needs – matched to the opportunity – and we’ll work in collaboration with you to identify potential propositions and lay out practical roadmaps.
We know what it takes to develop successful digital platforms that span the physical and digital worlds. Unlike many companies in the space, we have a proven ability to align our deep knowledge of emerging technologies with global trends. From such insight comes disruptive innovation. We’ll use our hands-on knowhow to inform planning, ideation and design – and develop more viable and valuable concepts.
The rewards of rapid prototyping
Codify and test fast, learn fast, repeat. We drive selected concepts forward with an ever-evolving approach to rapid experimentation and cloud-based prototyping. Experience tells us that iterative development is the most effective way to speed low-fidelity concepts into high-fidelity prototypes.
Reaping value from data is key. Our data science capabilities deliver priceless insights into user behaviour and allow us to continually refine concepts that answer real-world needs. The value for you? It reduces risk and provides the evidence on which to base further investment and eventual implementation. Only the concepts that best meet the needs of the user survive.
Redefining business with digital service innovation
The digital revolution that is changing our world is ready to transform global business. Those who prevail will seize new service-based revenues, reach new audiences, build stronger customer relationships and be protected from competition and market shocks.
Bringing concepts to life
A viable concept is all very well. But we help you give it life by deploying an agile, scalable service. Our customised implementation expertise spans platform selection, building the technology and integrating it with existing processes and systems. Each project benefits from our world-class skills in digital security, AI, UX, and full-service development. They are brought together seamlessly within our agile and cloud-native approach.
The breadth of relevant experience at Cambridge Consultants is unmatched. You’ll be supported from the big idea to your touchdown in the marketplace – and beyond. As well as technical knowledge, we have experts on hand to help with the business side of planning your go-to-market strategy, launch plan and ongoing scaling and operations.
To explore a hypothesis for a vending service and inform our roadmap, we asked Cambridge Consultants to bring our idea to life. Their consumer experience understanding, technical depth and breadth, plus their service design expertise meant they delivered fast, and kept us focused on the MVP required for testing to get us rapidly and efficiently to our goal.
Scott Finlow, Global CMO Foodservice
PepsiCo
We can help you achieve the seemingly impossible
A track record of success
Our team brings practical experience of helping major global companies enhance their physical products, by exploiting the opportunity of digital, as well as assisting small enterprises to expand service offerings in new markets. This ranges from major consumer brands accelerating their digital businesses, like PepsiCo, to those focused on cutting-edge industrial applications, like Hitachi. Our approach helps clients unlock their growth potential by delighting their customers, streamlining operational process, and moving into lucrative new markets.
Technical expertise, tools & facilities
Service design toolkit
Our team uses the service design toolkit to develop share innovative tools and methods to realise bold business ambitions. It bundles the key ingredients into one definitive toolkit to provide a practical and hands-on approach.
Its components are derived from methods proven by a large number of projects. As we make new technology discoveries, identify new aspirations and meet new challenges, we continually add and refine insights. The kit provides structure yet allows for flexibility – crucial requirements for service design.
Technology that enables
We have a research backed capability in building open API and secure platforms that allows you to quickly unlock new ideas, address key risks and deliver better service propositions. We know how to build hugely scalable platforms that you are able to fully own.
This provides the vital ability to spin-up a new service proposition rapidly – helping organisations to touch, feel and understand new concepts but also support the essential need to trial, test and scale.
Data, development & test labs
With one petabyte local storage and specialised hardware for telecoms chassis design, machine learning development and more, this facility allows us to develop, test and operate new cloud-ready digital services rapidly in a secure environment.
It enables rapid end-to-end prototyping and experimentation of sensitive concepts. We work across the full spectrum of cloud service providers, supporting both public and private infrastructures.
Co-creation & co-working space
We are highly collaborative in our approach and provide dedicated co-creation facilities where we can join forces with our client teams to address the task in hand. Creative spaces throughout our offices provide a blank canvas for ad-hoc brainstorming sessions and planned workshops, inspiring our designers in their quest to develop impactful, unique and meaningful user experiences. During the long months of the pandemic, we raised the bar for remote collaboration by exploiting dynamic virtual environments to the full. Such experiences are now just as engaging and fruitful as face-to-face sessions.
UX design studios
Equipped for creative, collaborative thinking, we use our UX design spaces to aggregate research data, user stories and create design concepts that remain visible for the duration of the project. Each design studio allows our project teams to develop ideas and explore designs while preserving client confidentiality.
Digital Greenhouse
The Digital Greenhouse is our purpose-built AI research facility, specifically designed to discover, develop and test machine learning approaches in a fast, secure environment. The facility features an NVIDIA DGX-1 Deep Learning Supercomputer, a bank of machine learning computers, petabyte local storage and many teraflops of dedicated compute power.
Securing interconnectivity, enabling new ideas
Learn how to protect systems, data & users through the science of security
Case studies
Welcome to the office in the sky
The office in the sky has arrived. This is the story of an extraordinary business travel transformation – courtesy of office-grade, multi-Mbps inflight connectivity with minimal latency.
AI-powered service innovation for Hitachi
Creating an IoT platform that unlocks new digital services and revenue streams
News & insights
Whitepaper
A new way forward for industry: the pervasive intelligence of evolved intent-based networking
This paper outlines our concept of ‘evolved intent-based networks’ – utilising pervasive intelligence from across an entire communications network to automate configuration that supports a specific set business of requirements. The ability to assure a specific service and experience level offers huge opportunities.
- AI & Analytics
- Connectivity & IoT
- Digital service innovation
- Radio systems
Whitepaper
RIC and roll: how to unlock the true value of O-RAN
This whitepaper explores the critical role that the RAN Intelligent Controller (RIC) plays in transforming the network and empowering operators to create and monetise distinctive service propositions. In other words, it’s the RIC that can unlock the true value of the “open” proposition of Open Radio Access Network (O-RAN).
- AI & Analytics
- Connectivity & IoT
- Digital service innovation
- Radio systems
Press release
Helping visually impaired people to navigate indoor spaces
Cambridge Consultants and Waymap have created a unique smartphone service that helps visually impaired people to navigate through complex indoor spaces, such as public transport hubs.
Press release
Elevating the bar experience
A new interactive bar experience from Cambridge Consultants is announced today bridging the digital and physical worlds.
Events
Exhibitor
Mobile World Congress 2023
At MWC 2023 we'll showcase the emerging technology that is set to change the face of telecommunications, helping our clients create the future they want through breakthrough, new-to-the-world innovation.
Speaker
UBBA Summit & Plugfest 2022
The Utility Broadband Alliance(UBBA) is a collaboration of utilities and ecosystem partners dedicated to championing the advancement and development of private broadband networks for America’s critical infrastructure industries.
UBBA's second annual Summit & Plugfest takes place in Costa Mesa, CA, this year, October 11-14, 2022. Utility executives, innovation leaders, suppliers and end users from across North America will gather to discuss what connectivity will mean for the future of utilities and the communities they serve.
Panel discussionWebinar
Comparing the UK and Japan: Successes and Challenges in Open Data Utilisation
Marking this exciting new chapter in trading relations between the UK and Japan, the Department for International Trade (DIT) and Smart City Institute Japan (SCI-J), the largest smart cities association in Japan, are hosting a webinar, inviting innovative UK technology companies to learn from the Open Data Institute (ODI) in the UK and NEC in Japan to compare the successes and challenges in open data utilisation.
Webinar
Construction DX – transformation through automation
In this webinar, experts from Cambridge Consultants will reveal how adopting radical innovation approaches combined with deep understanding of the latest technology from multiple sectors can turn buzzwords into actionable opportunities. This will drive increased adoption of automation and autonomous systems in the construction industry.