Through human-centred design, we create products that are not only safe to operate and effective under real-world conditions but also desirable and easy to use.

Human-centred design forms an integral part of our work across the full market spectrum, delivering both regulatory compliance and commercial success. 

Inspiring innovation

It’s vital to understand the user and how they will relate to a product. Frequently, these insights provide the inspiration required to create truly innovative products.

Conducting research early in the development process yields valuable insight at a point where meaningful changes can be implemented in the design. In addition to stakeholder interviews and needs assessments, we conduct ethnographic research worldwide to uncover the tacit (unspoken) and latent (unfathomed) needs of users.

Integrating user experience development

Our human factors experts work alongside our mechanical, software, electrical and design engineers from the outset, ensuring that the needs of users and other stakeholders are considered throughout the development process.

Our integrated, human-centric approach – which considers the user, the technology and the environment as a single system – means that the end-use experience is not compromised as trade-offs are assessed and key decisions made.

Ensuring regulatory success

We partner with our clients to help them understand FDA expectations and provide guidance on human factors in medical device development.

We have a wealth of experience in supporting regulatory submissions – including use-related risk management, formative and validation assessments – ensuring that later stage requirements and expectations are considered from the outset.

Experience


Our human factors experience comes into play throughout the development process, from discovering stakeholder needs, defining product requirements and generating concepts to guiding product design and eventual assessment and validation.

Our human-centred design teams are based in both the US and UK, consisting of human factors engineers, cognitive psychologists, biomedical engineers and environmental designers.

Interested in joining us?

Tech, tools & facilities


Co-creation & co-working space
 

Co-creation & co-working space

We are highly collaborative in our approach and provide dedicated co-creation facilities where we can join forces with our client teams to address the task in hand. Creative spaces throughout our offices provide a blank canvas for ad-hoc brainstorming sessions and planned workshops, inspiring our designers in their quest to develop impactful, unique and meaningful user experiences.

Food & beverage lab
 

Food & beverage lab

Specifically set up to meet the unique requirements of developing food- and beverage-safe systems, our dedicated lab means we have the necessary procedures and equipment in place to design and test new products in-house. Quantitative and scientific testing is fundamental to our science-led innovation approach, but ultimately taste tests are always needed. This is our only lab where the consumption of food and drink is not just allowed but essential!

Surgical innovation suite
 

Surgical innovation suite

Equipped to simulate clinical, home and office environments, this facility allows us to test concepts, evaluate prototypes and analyse workflows in a safe and confidential setting. It’s an invaluable tool for understanding and communicating the contextual implications of design decisions, while the ability to conduct quick-turnaround usability evaluations means we can efficiently progress design and development.

UX-design-studios
 

UX design studios

Equipped with whiteboards, marker pens and acres of Post-it notes, we use these spaces to aggregate research data, user stories and create design concepts and keep them visible for the duration of the project. Each design studio allows our project teams to develop ideas and collaborate on designs whilst preserving client confidentiality.

Case studies


 

accesso smart wearable

For their latest wearable device, accesso wanted to take their LoQueue virtual queuing solution to the next level, adding greater interactivity and creating new ways to connect with park guests during their visit.

Axsis
 

Axsis medical robotic concept

AXSIS demonstrates the possibilities of intelligent robotic design – robots that are dramatically smaller yet significantly more capable than existing surgical equipment.

 

Clearbridge BioMedics liquid biopsy enrichment

Second-generation liquid biopsy instrument for the automated enrichment of circulating tumour cells

 

Novartis auto-injector design

Intuitive drug delivery device for multiple sclerosis sufferers

News & insights


Whitepaper

The future of patient monitoring

1st July 2019

Patient monitoring is an inherent part of patient management. Intermittent and continuous measurements have a range of uses, from defining disease states and characterising progression to informing therapeutic approaches and...

  • AI & Analytics
  • Connectivity & IoT
  • Digital health
  • Digital security
  • Digital services
  • Human factors
  • Product realisation
  • Sensing
  • Service design
  • User Experience (UX)
Press release

Cambridge Consultants’ world-class designers recognized with two iF DESIGN AWARDS

6th February 2020

Cambridge Consultants wins two prestigious iF DESIGN AWARDS for Aalto, an injection device for rheumatoid arthritis patients, and Alma a smart cooling case for injectable fertility drugs. 

Press release

Cambridge Consultants’ partner Saranas secures de novo classification from US FDA

17th February 2020

The Saranas Early Bird™ Bleed Monitoring System becomes the first and only device on the market for early bleed detection during endovascular procedures. 

Whitepaper

Generic inhalers: beyond reverse engineering

11th December 2018

Many of the dominant pharmaceutical companies operate partly, or wholly, in the generic drugs market. In 2016, the generics divisions of Teva, Mylan and Novartis all reported revenues in excess of $9bn with the top ten manufacturers...

  • Human factors
  • Industrial design
  • Mechanical engineering
  • Product realisation
  • Strategic advice

Events


Event

BIOMEDevice Boston Conference 2019

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Boston Convention & Exhibition Center, Boston, MA

BIOMEDevice Boston Conference represents the vibrant East Coast Medical Device Ecosystem and offers the opportunity for attendees to discover the latest advancements in MedTech R&D and product development. We will proudly contribute to this year’s programme.

Event

RDD Europe 2019

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Estoril Congress Center, Lisbon, Portugal
Stand: 11

We're excited to once again be exhibiting at RDD Europe. The RDD conference series is recognized as one of the premier international meetings in focused in nasal and pulmonary drug delivery.

Event

RDD Asia 2018

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Grand Hyatt Kochi, Kerala, India

The Respiratory Drug Delivery (RDD) series of conferences has a reputation for featuring timely themes of critical importance to its audience. In particular, the RDD Asia meeting highlights practical information which provides...

Event

Congress of Neurological Surgeons 2018 Annual Meeting

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George R. Brown Convention Center, Houston, Texas, USA

We’re delighted to present the ‘Surgical Robotics: Engineering to Bedside’ symposium, in collaboration with the Congress of Neurological Surgeons. This symposium focuses on understanding state-of-the-art robotic systems...

We can help you achieve the impossible