Human-centred design forms an integral part of our work across the full market spectrum, delivering both regulatory compliance and commercial success.
It’s vital to understand the user and how they will relate to a product. Frequently, these insights provide the inspiration required to create truly innovative products.
Conducting research early in the development process yields valuable insight at a point where meaningful changes can be implemented in the design. In addition to stakeholder interviews and needs assessments, we conduct ethnographic research worldwide to uncover the tacit (unspoken) and latent (unfathomed) needs of users.
Integrating user experience development
Our human factors experts work alongside our mechanical, software, electrical and design engineers from the outset, ensuring that the needs of users and other stakeholders are considered throughout the development process.
Our integrated, human-centric approach – which considers the user, the technology and the environment as a single system – means that the end-use experience is not compromised as trade-offs are assessed and key decisions made.
Ensuring regulatory success
We partner with our clients to help them understand FDA expectations and provide guidance on human factors in medical device development.
We have a wealth of experience in supporting regulatory submissions – including use-related risk management, formative and validation assessments – ensuring that later stage requirements and expectations are considered from the outset.
Our human factors experience comes into play throughout the development process, from discovering stakeholder needs, defining product requirements and generating concepts to guiding product design and eventual assessment and validation.
Our human-centred design teams are based in both the US and UK, consisting of human factors engineers, cognitive psychologists, biomedical engineers and environmental designers.
Interested in joining us?
Tech, tools & facilities
Co-creation & co-working space
We are highly collaborative in our approach and provide dedicated co-creation facilities where we can join forces with our client teams to address the task in hand. Creative spaces throughout our offices provide a blank canvas for ad-hoc brainstorming sessions and planned workshops, inspiring our designers in their quest to develop impactful, unique and meaningful user experiences.
Food & beverage lab
Specifically set up to meet the unique requirements of developing food- and beverage-safe systems, our dedicated lab means we have the necessary procedures and equipment in place to design and test new products in-house. Quantitative and scientific testing is fundamental to our science-led innovation approach, but ultimately taste tests are always needed. This is our only lab where the consumption of food and drink is not just allowed but essential!
Surgical innovation suite
Equipped to simulate clinical, home and office environments, this facility allows us to test concepts, evaluate prototypes and analyse workflows in a safe and confidential setting. It’s an invaluable tool for understanding and communicating the contextual implications of design decisions, while the ability to conduct quick-turnaround usability evaluations means we can efficiently progress design and development.
UX design studios
Equipped with whiteboards, marker pens and acres of Post-it notes, we use these spaces to aggregate research data, user stories and create design concepts and keep them visible for the duration of the project. Each design studio allows our project teams to develop ideas and collaborate on designs whilst preserving client confidentiality.
A world-first for endovascular bleed detection
We helped Chiesi Farmaceutici create a novel, next-generation dry powder inhaler (DPI) to compete with the market leaders throughout Europe.
For their latest wearable device, accesso wanted to take their LoQueue virtual queuing solution to the next level, adding greater interactivity and creating new ways to connect with park guests during their visit.
AXSIS demonstrates the possibilities of intelligent robotic design – robots that are dramatically smaller yet significantly more capable than existing surgical equipment.
News & insights
Cambridge Consultants today unveils Veloci-Vent, a sophisticated emergency ventilator designed and built at the request of the UK Government for use in the treatment of COVID-19.
The world is in crisis. Simple, short-term survival is everyone’s top priority, whether that’s as a nation, a government, a business, a family or a lonely and forgotten self-isolating individual. But the overwhelming necessity to endure has always been the mother of invention. Where will the crisis lead us?
- AI & Analytics
- Digital services
- Human factors
- Innovation management
- Strategic advice
Leading medical device development companies have been asked by the UK Government to develop and manufacture ventilators at massive speed.
Patient monitoring is an inherent part of patient management. Intermittent and continuous measurements have a range of uses, from defining disease states and characterising progression to informing therapeutic approaches and...
- AI & Analytics
- Connectivity & IoT
- Digital health
- Digital security
- Digital services
- Human factors
- Product realisation
- Service design
- User Experience (UX)
BIOMEDevice Boston Conference represents the vibrant East Coast Medical Device Ecosystem and offers the opportunity for attendees to discover the latest advancements in MedTech R&D and product development. We will proudly contribute to this year’s programme.
We're excited to once again be exhibiting at RDD Europe. The RDD conference series is recognized as one of the premier international meetings in focused in nasal and pulmonary drug delivery.
The Respiratory Drug Delivery (RDD) series of conferences has a reputation for featuring timely themes of critical importance to its audience. In particular, the RDD Asia meeting highlights practical information which provides...
We’re delighted to present the ‘Surgical Robotics: Engineering to Bedside’ symposium, in collaboration with the Congress of Neurological Surgeons. This symposium focuses on understanding state-of-the-art robotic systems...
We can help you achieve the impossible