The latest thought leadership from our expert teams

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Whitepaper

The AI renaissance: why it has taken off and where it is going

15th May 2020

The technological enablers for widespread use of artificial intelligence (AI) have fallen into place. Early movers in technology industries have driven initial applications, but the scene is now set for widespread and accelerated adoption...

  • AI & Analytics
Opinion

The COVID questions – shaping our response for an innovative post-pandemic world

23rd April 2020

The world is in crisis. Simple, short-term survival is everyone’s top priority, whether that’s as a nation, a government, a business, a family or a lonely and forgotten self-isolating individual. But the overwhelming necessity to endure has always been the mother of invention. Where will the crisis lead us? 

  • AI & Analytics
  • Digital services
  • Human factors
  • Innovation management
  • Strategic advice
Opinion

Is your AI responsible? Five questions to ask yourself

6th July 2020

As the debate moves on – and as we continue to learn from real-world deployments rather than abstract research – it seems like a good time to revisit our core principles for responsible AI. What should we be considering when we develop and deploy AI?

  • AI & Analytics
  • Strategic advice
Opinion

Human senses, ambient interfaces and the future of digital services

3rd June 2020

As the digital world matures, we seek to bridge the digital and physical worlds with connections that use more and more of our senses...

  • Digital services
  • Sensing
  • Service design
  • User Experience (UX)
Vlog

The AI Opportunity - getting Edge AI to work at its best

27th May 2020

The constraints of size, cost, power and connectivity present significant challenges in getting Edge AI to work at its best. This was the backdrop to a recent project we completed for an Asian technology giant...

  • AI & Analytics
Opinion

COVID – a preview of the retail service model future?

19th May 2020

Consumer choice has been a guiding retail principle for decades, but recently much of the world has had no choice but to buy online for everything except supermarket essentials...

  • AI & Analytics
  • Digital services
  • Innovation management
  • Strategic advice
Opinion

COVID – can automation rise to supply chain and labour challenges?

18th May 2020

The focus on automation has sharpened in recent months, following global disruption of supply chains and labour. But what can be done now to speed the delivery of such vital solutions to help in the aftershock of the pandemic? 

  • Digital services
  • Human factors
  • Innovation management
  • Strategic advice
Vlog

The AI opportunity - ensuring AI investments pay-off

18th May 2020

Excitement around the business opportunities presented by artificial intelligence (AI) is palpable, but it comes hand-in-hand with very tough investment decisions...

  • AI & Analytics
Opinion

COVID - tools to maintain both productivity and sanity!

13th May 2020

‘WFH’ is an acronym now universally recognised. But even before the pandemic, remote working had been slowly increasing, with around 5% of UK employees primarily working from home in 2019 and 30% having experience of it. The benefits can include more productive working time, fewer office distractions and more flexibility, to name a few...

  • AI & Analytics
  • Digital services
  • Human factors
  • Innovation management
  • Strategic advice
Vlog

The AI opportunity - overcoming a lack of quality training data

11th May 2020

Tim Ensor shared his insights from working with a global medical device company to invent deep learning algorithms to amplify clinical trials data by 30x. 

  • AI & Analytics
Opinion

A brainstorming success – my top 10 practical tips for getting the most out of remote idea generation

5th May 2020

If you're taking the plunge into the world of remote brainstorming and driving its use in your organisation, then here are ten practical tips to help you get the most from running, planning and facilitating your online sessions... 

 

  • Digital services
  • Innovation management
  • Project management
  • Service design
Opinion

My ‘secret sauce’ for digital services

17th April 2020

It seems like a lifetime ago now, but it was actually only a few months. I was at a seminar, mixing freely alongside some of the brightest minds on the Cambridge tech scene. Just before the second session, I was asked a profound question. “We’re a start-up, we’ve got some great technology, but to grow we feel we need to get some digital services – how do we do it?”...

  • Digital services
  • Service design
  • Strategic advice